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Issue 12

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Spencer Green
Chairman, GDS International

Sales and the 'Talent Magnet'

A lot is written about being a ‘Talent Magnet’, either as a company, or as President. It’s all good practice – listen, mentor, reward, provide clear goals and career maps. Good practice for the employer, but what about the employee?
24 May 2011

Customer satisfaction

Oracle’s Stephen Fearon discusses CRM in the midst of an economic downturn.

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The future of CRM

Santosh Kumar Sinha of Frost & Sullivan describes why there is growing demand for CRM applications.

Turning smaller CRM providers into global giants

Looking to enhance your CRM offering? Afraid of the commitment of moving to SaaS? Magic Software’s new application platform may be the answer. By Magic Software

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Differentiate your company with complete CRM

Customer Relationship Management (CRM) used to be relatively straightforward. Customer relationships were managed exclusively by the company, its employees, and its partners. However, times have changed. The way customers, partners, and employees interact has changed. And, as a result, CRM needs to change as well. By Oracle

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