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Blog

Spencer Green
Chairman, GDS International

Sales and the 'Talent Magnet'

A lot is written about being a ‘Talent Magnet’, either as a company, or as President. It’s all good practice – listen, mentor, reward, provide clear goals and career maps. Good practice for the employer, but what about the employee?
25 May 2011
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Communications

Desktop virtualization trends in 2011


What You Can Expect and How You Can Capitalize.

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Collaboration for all


Younger people may be driving increased use of collaborative working and social networking in the enterprise, but the benefits can be felt by everyone. To make it happen, organisations need to adopt a ‘people first’ approach.

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Should Unified Messaging still be a key part of your Unified Communications strategy?


Unified Messaging (UM) may not be the most fashionable topic at the moment – yet the productivity gains it can provide remain undiminished. Organisations thinking about implementing Unified Communications (UC) need to think carefully about how UM fits into their overall communications plan, as well as how they will integrate and rollout new services.

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Getting social – a plan for collaborating successfully with customers and colleagues


Corporate use of social networking is not just about connecting with customers in new ways. Deploying a well thought out social media strategy can change the way your organisation collaborates internally and even have an impact on the bottom line. But once you’ve started, steps need to be taken to ensure the task doesn’t become overwhelming...

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Interaction in action


FST spoke with George Walker of First Community Bank to discover how its unified communications tools have helped the bank take its customer service to unprecedented heights.

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